Subscription Terms
Last updated:
These terms explain how the NIVA Premium subscription works. They apply together with the Terms of Use.
NIVA does not sell subscriptions on this website. Purchases are made only inside the app, through the app store on your device.
1.NIVA Premium
NIVA Premium is an optional paid subscription. The features it includes and the current prices are shown in the app before you buy.
2.Subscription options
Premium is offered as:
- a monthly subscription
- an annual subscription
Prices may differ by country and currency and are displayed by the store at the time of purchase.
3.Billing through the app stores
Subscriptions are purchased through the Apple App Store (on iPhone and iPad) or Google Play (on Android devices). Payment is charged to your store account when you confirm the purchase.
Billing is managed entirely by the store. NIVA does not receive or store your payment card details.
4.Automatic renewal
Subscriptions renew automatically at the end of each billing period (monthly or annual) unless they are cancelled before the renewal date, within the time limit set by the store. Your store account is charged for each renewal at the price shown by the store.
If a free trial or introductory price is offered, its conditions are shown by the store at the time of purchase.
5.Cancellation
You can cancel at any time in the account settings of the store where you subscribed:
- Apple App Store: in your Apple account settings, under Subscriptions.
- Google Play: in the Google Play app, under Payments & subscriptions.
After cancellation, Premium remains active until the end of the period already paid for. Deleting the app or your NIVA account does not cancel a subscription; it must be cancelled in the store.
6.Restore Purchases
If you reinstall NIVA or change device, use Restore Purchases in the app to reactivate an existing subscription. You need to be signed in to the same Apple or Google account that was used for the original purchase.
7.Refunds
Because payments are processed by the stores, refund requests are handled by Apple or Google according to their applicable policies. NIVA cannot issue refunds for store purchases directly. Your statutory consumer rights are not affected.
8.Price changes
If the price of a subscription changes, the store will notify you in advance as required by its rules and, where required, will ask for your consent.
9.Changes to these terms
We may update these terms. The date of the latest version is shown at the top of this page.
10.Contact
For questions about your subscription that the store cannot answer, please contact us:
Support contact will be published before launch.